Privacy Policy for MCAT Tutorium

Last Updated: March 24, 2025

Introduction

Tutorium, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MCAT Tutorium application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies, please do not access or use our Service.

Information We Collect

We collect information to provide, improve, and protect our Service. The information we collect includes:

Personal Information

• Account Information: Email address and password when you create an account
• Profile Information: Target exam date and study goals
• Performance Data: Questions answered, response accuracy, and study patterns

Automatically Collected Information

• Device Information: Device type, operating system, browser type, screen dimensions, window size, language, time zone
• Usage Information: Pages visited, features used, time spent on the Service
• Log Data: IP address, request IDs, session IDs, timestamps

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and personalize your learning experience
• Generate customized study recommendations
• Track your progress toward your goals
• Communicate with you about the Service
• Respond to your inquiries and support requests
• Detect, prevent, and address technical issues
• Comply with legal obligations

Data Storage and Security

Your information is stored on secure servers hosted on Amazon Web Services (AWS). We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you with the Service. We may retain certain information as required by law or for legitimate business purposes. When we no longer need personal information, we securely delete or anonymize it.

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate, secure, and improve our Service
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have explicitly consented to the sharing

Third-Party Service Providers

We use the following third-party services:

• Amazon Web Services (AWS): For hosting our servers and databases

These services may collect information sent by your device as part of their analytics and monitoring services. Their collection and use of information is governed by their respective privacy policies.

Your Choices and Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate information
• Deletion: You can request that we delete your personal information
• Account Controls: You can update certain account preferences through the Settings section. Note that email addresses cannot be changed, but you can delete your account through the app
• Opt-Out: You can opt out of non-essential communications
• Data Portability: You can request a copy of your data in a structured, commonly used format

To exercise these rights, please contact us at privacy@tutorium.app.

Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will delete it immediately. If you believe we might have collected information from a child under 16, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. Please see our California Privacy Notice for more information.

International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to this transfer.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tutorium, LLC
Email: privacy@tutorium.app

Specific Rights and Disclosures by Location

European Economic Area and United Kingdom

If you are in the European Economic Area (EEA) or United Kingdom (UK), you have rights under the General Data Protection Regulation (GDPR):

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making and profiling

Our legal bases for processing your information include:

• Performance of our contract with you
• Compliance with legal obligations
• Our legitimate interests
• Your consent, where applicable

Canada

If you are a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):

• Right to access your personal information
• Right to correct inaccurate information
• Right to withdraw consent

Australia

If you are a resident of Australia, you have rights under the Privacy Act 1988:

• Right to request access to your personal information
• Right to request correction of your personal information
• Right to make a complaint to the Office of the Australian Information Commissioner